– A Complete Overview Of The Service Quality




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January, 2021 Last Update

The services of academic writing have become a powerful industry. It is the most wanted support for students of all levels. We all were students, and we remember the load of homework. It is almost impossible to fit in with all the other duties. 

Getting professional help is a blessing. But you need a reliable service provider. It is logical to search for information in feedbacks and professional overviews. 

Our goal is to examine the existing services of academic writing. We do it to help the customers make the right choice and don’t risk losing time and money. The current review is about, and we did our best to check it thoroughly. 

About the Company 

To start working on the Essayassistant review, we researched this company. Different sources state that Essayassistant operates since 1997. Some other sources define 2004 as the right date. In both cases, we deal with an experienced team. 

What makes this company stand apart is the variety of services it offers: 

  • Academic writing category. It includes essays, research papers, reviews of books/movies, case studies, coursework, articles, speeches, annotated bibliographies, and reaction papers.
  • The admission service category. It offers admission essays, personal statements, and scholarship essays.
  • Dissertation services. This separate category covers both the dissertation (entire texts or parts) and thesis proposal writing. 
  • Assignments category. It offers assistance with homework tasks in programming, math, physics, economics, statistics. Also, it lists PowerPoint presentations and multiple-choice questions help. 
  • The resume services. The category deals with the resume, CV, and cover letter writing and editing.
  • Online Media Products is a new category. Here, students can get help with online assignments, such as multimedia projects, mind maps, and simulation reports. 
  • Editing, proofreading, and formatting services. Users can order them as a part of an “academic paper writing” package or separately. 

The team claims you can address it with more complex tasks – there is a separate category in the ordering form. 

The variety of available services at is truly impressive. However, it is not the number of services but their quality that matters. 

The Quality of Service 

The primary thing we worry about is the quality of work. If it is good, we can ignore some minor issues. However, no other advantages can compensate for poor writing. The service quality was the focus of our Essayassistant review. We collected and examined customers’ reviews on trustworthy platforms to get some stats data. Also, we left several test orders. Nothing works better than personal experience. 

Qualifications of Writers

According to the information on the website, the authors’ team of Essayassistant includes more than 1000 professional writers. More than 700 of them are natives of English-speaking countries. The specialists possess Masters and Ph.D. degrees in different subjects. 

The company also allows choosing between the US and UK writing styles. As we placed several test orders, we specified different preferences for the writers. 

The results we got were decent. The writers were obviously fluent English speakers. There weren’t any grammar or spelling mistakes, and the syntax was fine. We’d say that an essay lacked refinement, though it was accurate and precise. 

One more essential point was the possibility to contact the writer directly. We used it twice, and the performers proved themselves to be attentive and open to suggestions. 

Content Quality

Our test tasks included an essay, a research paper, and a case study, as we wanted to examine different qualifications. The results were totally satisfactory. All writers followed our instructions and did appropriate researches on subjects. There were solid structures and strong logical arguments. For a case study, the writer added graphs illustrating the statements. That looked accurate and suited the paper excellently. 

Our requirements included text formatting in MLA style for an essay and in APA style for the research paper and a case study. In all cases, the performers demonstrated proper knowledge of those styles. 

Customer Support

The support managers of are fast, polite, and competent. After we placed our test orders, they contacted us immediately to clarify the requirements. They informed us that the writers started to work on the orders within a couple of hours. 

One more pleasant thing is that they are flexible. When we wanted to shift the deadline for the essay, the support resolved it within one hour. There are toll-free phone numbers for the USA, the UK, and Australia. We can confirm that users may get quick response and assistance with any service-related questions. 

The Question of Money is not the cheapest service on the Web. It charges for quality. 


The prices depend on several factors. The main ones are the timeframe and the service level chosen. The company offers three service levels: Standard, Premium, and Platinum. Depending on that, the rates per page vary from $22 to $27 per page for the maximum deadline (10 days) and from $54 to $ 61 per page for the minimum deadline (3 hours). 

Payment Options

The company accepts payments by all the major debit and credit cards – Visa, MasterCard, AmEx, Discover, Maestro. Wire transfers are also accepted. 


Discounts for Essayassistant help to reduce the prices significantly. Even with higher standard rates, users can pay an affordable price for decent quality. 

There are standard “welcome” bonuses of 15% for the new order and a loyalty program. The discounts from 5% to 15% come after the total amount of pages ordered by the customer for all requests reaches a certain number:

  • To get a constant 5% discount for all papers, your need to order 15 pages in general. 
  • The 10% discount applies to all orders after the 50th page.
  • The 15% discount is activated after the 100th page. 

Special Offers

The company runs regular special offers. Users can subscribe to newsletters and receive an Essayassistant discount code for each campaign. 

Usability Issue

Online companies develop work procedures to ensure a decent customer experience. We covered them in our Essayassistant review. 

Website Design

The first thing we paid attention to on a website was a separate “Service” section. There, you can find comprehensive information about all services in one place. Another great informative piece is the “Prices” section with all pricing details for each type of work and level. 

All the other critical data (discounts, guarantees, samples, etc.) are clearly visible and easy to access. There are the FAQ section and the sitemap to simplify the navigation. In general, we can say that the website designers did their best to let the visitors find all the necessary information. 

Ordering Process

The procedure for placing the order is standard. Fill in the ordering form and describe the task and additional preferences. The form is clear and intuitive, there are no hidden issues, and it calculates the amount to pay with all the conditions applied. Essayassistant protects the website with SSL certificates and uses a secured payment processor. You won’t risk anything purchasing the services. 

Timely Delivery

As the company sets the maximum deadlines shorter than other similar services, it has to care about timely delivery. We set different timeframes for our test orders to check the performances in different circumstances. 

The case study was for the largest deadline of 10 days, and the company delivered it a day earlier. For an essay, we chose 24 hours, and for a research paper, it was 3 days. We had not received more urgent papers before those deadlines came, but we got them on-time. The quality of the contents did not suffer because of tight deadlines. 

Extra Features

The writing order “package” includes the following features free of charge: 

  • The paper outline;
  • Text formatting;
  • Post-delivery revisions;
  • Title Page;
  • Bibliography. 


It is one of the most burning questions arising when we consider any writing company. We had to check the Essayassistant legit issues. 


We found mixed reviews. However, dissatisfied clients mostly left their feedbacks several years ago. The latest reviews were positive. It is possible that at some stage, the company had issues, but it fixed the problems. Essayassistant might not be ideal in all aspects, but it cares about its reputation. 

Guarantees and Policies 

The Essayassistant review legit questions that were also in focus. This company is obviously not a fraud. We never heard of any cases where the company did not fulfill the obligations. One more plus is the presence of transparent policies covering such essential aspects and refunds. 

Users can apply for a refund within 72 hours after the paper delivery. After that period, the company considers that the customer accepted the paper. This timeframe might seem shorter than other companies provide. On the other side, we never heard that Essayassistant refused to refund a grounded claim. 

Text revisions are free of charge. Clients can request a revision within 14 days after delivery or within 30 days for dissertations. We did not need to revise our test papers, so we checked the users’ feedbacks about the revisions. They all claimed that their performers were quick and accurate. 


Among the many writing services, Essayassistant stands apart. It is more progressive with its range of services, including even online media projects. We were 100% satisfied with the quality of the papers we received and the authors’ attitudes. This company works with dedicated specialists who are open to communication and discussion. It has high-class customer support. Those people who developed the website did their job well. They knew what their users would look for and cared to provide the necessary information in a convenient form. 

Higher prices are a disadvantage, but the variety of discounts make them acceptable. Our small investigation lets us consider a trustworthy company. 

Get Writing Support From Reliable Partners

We’ve researched lots of writing companies. Those from the top of the rankings are reliable and effective partners to any student. If you are in search of a decent partner to support you with writing assignments – refer to them with no fear or concerns.

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